We Ship FREE to all Countries Worldwide* on retail orders over $150 US$!
All shipments are shipped out via EMS (Express Mail Services) and are FREE for any online retail order above US$150.
Shipping rate change from countries to countries, if you are from USA, Australia, Europe, Canada and Asia you qualify for free shipping. All other countries please write to us.
Shipments that disqualify for free shipping or below US$150 we will calculate the shipping rate once we have received your full order, usually around $15. International shipping orders are generally received within 6-8 business days from the ship date. Delivery will be made by your local postal service (USPS for USA) or DHL.
RETURNS & EXCHANGES
We hope you will love your Ompure wear but unfortunately, some clothing items might don’t work out as one would hope. If our apparel does not work out for you, we will gladly accept unworn, unwashed or prior defective merchandise for return, exchange or credit, within 30 days from the shipping date. Simply follow the directions on the Exchange/Return Form.
Ompure is not responsible for shipping on return items, unless otherwise arranged with us. Returns will be processed as soon as possible but please allow at least 3 weeks from the shipping date on your return. The refund should appear on account statements within 1 billing cycles. At this time we only accept credit card via paypal payment and/or direct bank transfer.
Please note that all refunds, returns or exchanges for items purchased through a retail outlet other than www.ompure.com must be handled by the original location of purchase.
Immediately after shipping your order we will Email you a tracking number and a link where you can track your package.
TAXES & DUTIES
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Usually there are no import tax for small order. Note, in rare occasions custom agents may delay delivery of some packages.
Ompure is not held responsible for any additional time while packages are in transit to your country, or held by customs.
If you would like to speak to one of us at Ompure before ordering, please do not hesitate to call our USA +1 248.667.8731
or Bali +62 858.574.30880 or write to firstname.lastname@example.org, We will be happy to answer any questions.