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We hope you will love your Ompure wear but unfortunately, some clothing items might don’t work out as one would hope. If our apparel does not work for you, we will gladly accept unworn, unwashed or prior defective merchandise for return, exchange or credit, within 30 days from the shipping date. Simply follow the directions on the Exchange/Return Form.
Ompure is not responsible for shipping on return items, unless otherwise arranged with us. Returns will be processed as soon as possible but please allow at least 3 weeks from the shipping date on your return. The refund should appear on account statements within 1 billing cycles. At this time we only accept credit card via paypal payment and/or direct bank transfer.
Please note that all refunds, returns or exchanges for items purchased through a retail outlet other than www.ompure.com must be handled by the original location of purchase.